UX Research & Work Report Presentation Template

INSIGHTS

• • RESEARCH FINDINGS
• • & OPPORTUNITIES
• • COMPANY NAME
• • MAY 2024

Feature richness has become cogni

• • tive overload
• • Our platform's extensive utility is currently overshadowed by navigation friction.Navigation Bottleneck
• • Research Goals
• • Users spend 40% of their session time navigating menus rather than completing high-value tasks.

Empowering Platform Users

• • We conducted an extensive six-week research program to understand our users' core pain points.
• • Deep Research Scope
• • Completed 45 indepthintervie
• • wsand120usabilitytestsacross

Users cannot find what they need in under three clicks

• • Research indicates significant friction in our current navigation structure, leading to low task efficiency. Users struggle to locate critical features within our nested architecture.
• • Architecture Failure
• • 65% failure rate when users attempt to locate advanced reporting features.
• • Navigation Depth

Siloed Workflows Break Collaboration

• • Current platform limitations force users to rely on external tools, fragmenting
• • the workflow.
• • Prioritize
• • Evaluate findings against

Too Many Choices Prevent Onboarding

• • Excessive initial setup options lead to high abandonment rates among new users. Simplifying the process is essential to drive engagement and retention.
• • High Abandonment
• • 52% of users abandon the customization wizard when presented with over five layout decisions.
• • Choice Paralysis

Three Design Pillars to Transform UX

• • Progressive Disclosure
• • Hide advanced features by default to reduce cognitive
• • load, revealing complexity only when the user requires it.
• • Native Collaboration

Our proposed design refinements translate directly into key performance indicators.

• • Task Efficiency
• • Targeting a 30% reduction in total task completion time
• • through streamlined UI.
• • User Retention